Many of them have left reviews documenting experiences similar to Venezia's. It is also easy to Check your Balance Online. On the Better Business Bureau's website InComm has a 1 star rating from customers. Vanilla Gift offers Visa Gift Cards with an option to add matching Gift Boxes, Virtual eGift Cards for those. With the denial of this dispute, we consider this matter closed." They have closed it and the $500 gift that I received has no value."Īlso, InComm said, "Your dispute is no longer under review. Venezia said, "It wasn't present because I have it. In a letter to Renee InComm said ".we have verified that your card was present during the time of the purchase(s)." Here's a selection of Visa Gift card issuers where you can check your balance online: Visa Vanilla Gift Cards. Youll need the 16-digit card number, expiration date, and CVV to look up the balance. Or you can check your balance by visiting the card issuer’s site and entering your card’s 16-digit number and security code. Little did Venezia know the funds had been depleted from the card almost a year ago.Ĭonfused, embarrassed and angry Venezia reached out to InComm Financial Services- Vanilla Gift Card's parent company. Typically, you’ll find a toll-free number you can call to discover your balance. And I took it out, the glue dots and everything, gave it to the hotel clerk and she scanned it several times and said, 'I'm sorry. "It was completely sealed, closed, brand new," Venezia said. Renee Venezia was saving a Vanilla prepaid Visa Gift Card worth $500 she got from her mom in September 2021 for a special trip last month.
(KABC) - An Irvine woman is warning consumers after she claims funds in a gift card were stolen while she had the card in her possession.
An Irvine woman thought she had $500 loaded onto a Visa Vanilla gift card given to her a year ago.
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